Only a few years ago, if you asked someone what a cloud was, they’d point to the sky. Now, everyone is looking to the cloud for all their computing, but not a lot of people know much about it. That’s the problem with new technology, especially when you consider that 78% of enterprises will start using cloud computing over the next year. Often, this new technology wasn’t covered in your IT team’s original curriculum.
To find a cloud specialist, you may need to look outside of network engineers and programmers to find the right person who understands and can implement this new technology. Many companies are unsure of how to go about hiring these cloud specialists. Hiring for IT is unusual, as most of the time you’re hiring someone who knows a lot more than you about the subject. This is especially true in cloud computing. But even if you’re not a tech enthusiast, there are a few things you can do to vet and hire the right employee for the job.
Choosing the Right Cloud Expert
As cloud computing is relatively new, you probably won’t have a pool of certified cloud experts to pick from when you’re seeking out a candidate. There are credentials some might gain when working in this area, like the Certified Cloud Professional or the Certified Cloud Security Professional. However, these credentials aren’t widespread and they’re not applicable for every position.
That’s why, when hiring an IT expert for your cloud, you’re going to be dependent on their experience. Most will come to you with a degree in network engineering or computer science. The issue is that cloud isn’t usually a big part of that. Even if your candidate has some experience in the cloud, do they have the right experience? After all, there are more than a few job titles in this emerging market, and they can get confusing:
- Cloud Architect – This is a person you’ll need if you’re just starting out cloud computing and need someone to design the entire system. Keep in mind, these individuals build the system, but they may not maintain it. This is frequently a third party job.
- Cloud Systems Administrator – Your Cloud System Administrator is the one who manages the day-to-day operations of the cloud while also acting as the key master for system access. They decide who gets access, at what level, and assign or revoke credentials as needed.
- Cloud Developer – The Cloud Developer is the one who carries out the task of rolling out the work for the architect’s plan. This individual will know what software and processes need to be deployed to support the cloud network.
- Cloud Consultant – The consultant will be a third party which will be used for a specific process like a Cloud Security Consultant.
- Cloud Product Manager– The product manager determines which specific processes, service solutions and third party products will go into the cloud. As such, this individual needs to be able to collaborate with management, as well as all other business segments that the technology will support.
- Cloud Software Engineer – The software engineer is the one who designs and implements solutions and processes inside the cloud. They may also work with issues in the software of third party products.
Reading through that list, you may realize that you need more than one cloud professional. That makes the hiring a bit complicated, especially when you don’t entirely understand what these individuals will do on a day-to-day basis. There are some ways you can prepare and get the best candidate, while streamlining the entire process.
The Step-by-Step Process for Hiring in the Cloud
Your cloud expert is going to be working with processes all day, so it stands to reason that hiring them should be a process as well. In high expertise level positions, where you might know the concept of what someone does, but not the specifics, the best way to hire is to stick to what you do know, and let tests and automatic filters handle the technical aspects. This can be broken down into a six step process:
- Adjust your classified ad or job posting – Ensure you are advertising for the correct position by reviewing the various job duties for cloud management.
- Select keywords directly related to that job position – For example, if hiring a Cloud Software Engineer, you may look for individuals who have keywords in their resume like “cloud infrastructures” or “Google Cloud, Azure, and AWS.”
- Set your resume filtering system – Search for those keywords, as well as the required years of experience and education level. This is a good way to find people with the specific skills and experience you need, without needing to read every resume.
- Take the top filtered resumes and ask the candidate to take a pre-test – This test will specifically cover the skills needed for the job. The test can be taken online, but the candidate should be told they’re not permitted to use outside sources.
- Have the pre-test verified using Remote Risk Assessment (RRA) – This part maintains your test’s integrity, by verifying that the candidate followed the directions to not use outside sources on the test. The candidate is forwarded to a call center, where an automated system gives them a short interview, where their responses are biometrically measured to find deception risk.
- Schedule interviews for candidates who pass both the pre-testing and validation process.
Once you have your top candidates identified, interviewing and choosing one follows the same pattern as any other job placement. The key is to use technology to filter out the best candidates for working in your company’s cloud environment.
AC Global Risk offers RRA solutions to help validate pre-tests and ensure you are not making risky hires. The technology can be adapted to meet your organization’s needs, in any language and at any location. For more information on RRA, contact us today.