Overview

RRA is a unique risk-assessment product that accurately translates vocal information into levels of risk that can be used by your team for discovery and further investigation. Unbiased and validated with a high level of accuracy, RRA works by means of a brief, automated phone interview in any language. Responses to each risk-related question are analyzed, evaluated, and categorized across the risk spectrum from Low-to-High risk.

Unparalleled Success

RRA has never failed to meet customer expectations and it has been used across the world in both commercial and military environments.  When used together with human expert judgement, RRA provides a highly effective solution to solve your human risk challenges.

Works across Industries and Use Cases

RRA can be applied to any industry, in any region of the world. It works and produces correct and verifiable results across a vast number of use cases and diverse areas of human risk, including:

  • insider threat identification
  • hiring
  • 3rd party fraud identification or other risks

Regardless of the application, RRA works the same way with no software customization required. It’s simple to use, and its positive impact will provide immediate benefits.

Essential Part of Alerts Ecosystem

RRA operates as an essential part of an alerts ecosystem. This ecosystem relies on the risk, security, HR, as well as other investigative and due-diligence teams to minimize insider threats and other high-risk events. RRA provides data that is essential to identify, assess and mitigate human-based risk.

RRA should be used as just one input by a human expert to assess risk for a specific person or transaction.

Technology

Not too long ago, these voice and AI technologies were sci-fi.

Voice-based technology continues to advance at a dizzying pace and RRA takes it to a new level. Our proprietary voice analytics process identifies and translates specific voice output characteristic into highly accurate risk alerts.

RRA risk alerts are precisely categorized from Low-to-High risk, and help human experts make faster and better judgements about the risk facing your organization.

How It Works

Process

RRA can easily be added to your current screening or vetting processes. If you have a large population to screen, our speed and ability to scale make RRA highly impactful early-on. RRA will allow you to quickly clear the majority of those screened, and provide you with greater clarity and focus concerning the specific human-based risk faced by your organization. RRA is simple to deploy and can be introduced where you determine it will be most beneficial.

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    Create Questions

    We work together to create 3 - 7 questions for any specific area of risk, for example trader fraud, IP theft, loss prevention, hiring, etc. Over the years we have developed a number of risk assessment questions, and have an extensive library that can be used as a starting point for developing your customized questions. If the participant population is from different locations, you can simply vary the questions and languages accordingly.
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    Build Interview

    Once the questions are finalized, we quickly create a customized automated interview just for you. Depending upon the language, interviews are typically ready to be conducted within several days.
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    Communicate and Schedule

    Participants receive their notification and instructions. We take care of all the scheduling and assist with the appropriate participant communications as needed or you can manage this internally.
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    Interview

    Participants place a call to one of our highly-trained interview specialists, who will ensure the automated interview is conducted flawlessly. The same interview questions are asked the same way to all participants from the same group. The call usually lasts less than 10 minutes. Although the location of participant phone calls is up to the client, the preferred location from which to conduct the interview is a quiet office area. For interviewees who do not have phone access or are subject to other high-security requirements, our field team can deliver interviews on site.
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    Results

    We deliver alerts based on a predefined schedule via our cloud platform or secure file transfer.

Follow Up

RRA was designed to help human experts make quicker and better-informed risk decisions. The RRA system assesses risk along a continuum, from low-to-high, for each interview topic so that specific risks can be precisely identified for more effective follow-up.

Hardware or Other IT Requirements

For system administration and results review, a basic computer with access to the internet is required. For participants, they will need access to a phone and to be able to receive interview instructions

PII

Depending on the RRA application and population, the entire product can be delivered without us ever knowing the interviewee name or other PII. Everything in our system can be tracked using only identification codes which you provide us. We can discuss this in more detail if you are interested.

The Most Effective Technology

For Reducing Your Exposure to Human Risk

BROAD APPLICATION

Pre-employment

Audit/Compliance

3rd Parties

Incident Response

Exit

INCREASE SECURITY

Highly Accurate

Early Warning

Identify Internal/External Risk

Precise and Reliable Risk Screening

REDUCE COSTS

Reputation

Fines

Litigation

External Fees

Business Drag

IMPROVE EFFICIENCY

Narrow Field At Scale

Fast Track Clearance For The Majority

Plugs In Easily